technical documentation

Many organisations today rely on their service provider to ensure that their network continues to run. However, it’s not always clear to the organisation how their network is performing, or whether it is effectively designed for the evolving needs of businesses and their applications. While IT departments may receive many reports and network diagrams that provide overviews on SLA parameters and connectivity, they can often be uncertain of their network’s exposure in areas like:

• Traffic bottlenecks
• Single points of failure within the network
• Failure detection and service backup/restoration
• Capacity planning and trend analysis
• Impact of planned application rollouts
• Accommodating business changes through acquisitions or divestments

QEXEQ can help provide the information bridge between your business and the services comprising your network that your applications depend on. Drawing on our years of networking experience, including in the Microsoft, Novell and Citrix realms, QEXEQ can provide a detailed audit and/or analysis of your networking services, to the level you choose, explaining topics such as:

• Top-down, hierarchical view of network layout, covering devices, connectivity parameters, routing and policy, traffic management, addressing and so on
• Traffic controls through the network
• Backup facilities and processes
• Highlighted or potential issues with performance
• Current utilisation trends and capacity
• Alternative approaches to consider

For further information call us on +61 3 8611 9800.