technical advocacy

While a number of organisations have strategically sourced networking services from various providers, this may also mean that they have a reduced in-house technical skill set. In turn, such businesses may need specialist assistance to ensure that:

• their existing service providers follow a rigorous and sound approach to the technical management of the network
• RFIs/RFPs are issued with clearly defined technical parameters and expectations
• proposals for new or altered services are technically viable and warranted
• technical aspects of the providers’ offerings are fully analysed to ensure compliance with a company’s needs
• the cost-effectiveness of offerings are accurately compared with alternatives
• issues with performance or other aspects of the network services are addressed satisfactorily
• appropriate translation occurs between the SLAs offered by service providers and the business to ensure that availability and response offerings are understood and met

QEXEQ offers businesses the ability to have an advocate on their side of the negotiation table that is experienced and knowledgeable in service provider networks and capabilities.

For further information call us on +61 3 8611 9800.